Returns & Refunds Policy

At Alien Fresh Jerky, every single bag is handmade in America with 100% USDA Top Round beef and zero shortcuts. We take enormous pride in the quality of what we ship — and we want every order to be exactly what you expected.

If something isn't right, we want to know about it and make it right. Please read our return policy below carefully before reaching out, as food products have specific guidelines that differ from standard retail returns. 

If you have any questions, our team is always reachable at (877) 254-3635 or through our Contact Us page.